How do you show customers you care? One way is to provide handwritten thank you notes. Writing a personalized note shows there’s an actual human dealing with this transaction, not just an automated machine. Another way is to include package inserts. Packaging inserts could be as small as a bag of candy, but it shows you were thinking of them as more than another sale. Providing free gifts or samples of your product is another way to show you care.
Everyone loves free stuff, and it’ll be appreciated. Similar to notes, creating a personal connection is another creative idea. Try recording a thank you video to give customers a face to put with your product. Offering post-purchase discounts and spotlighting customers are two other creative ways to show you care. Everyone loves discounts and giving customers recognition on social media makes them feel truly appreciated.